Refund Policy
Last Updated: September 10, 2025
10-Day Unconditional Refund Guarantee
At BskyDelete, we are committed to providing high-quality Bluesky content management services. To give you peace of mind when purchasing, we offer the following refund guarantee:
Refund Time Window
- Full refund available within 10 days of payment, no questions asked
- Refunds apply to both monthly and yearly subscriptions
- Free plan users do not require refunds and can stop using the service at any time
Refund Conditions
Unconditional refund within 10 days:
- Dissatisfaction with the service
- Features don't meet expectations
- Technical issues affecting usage
- Any other personal reasons
Refunds after 10 days:
Limited to the following situations:
- Service downtime exceeding 48 hours
- Serious data security issues
- Service features significantly different from description
Refund Process
- Submit Request: Send an email to help@bskydelete.com
- Email Content: Include your username, subscription type, and reason for refund (detailed explanation not required within 10 days)
- Processing Time: We will process your refund request within 3-5 business days
- Refund Method: Refunds will be returned to your original payment method
- Settlement Time: Depending on your bank or payment provider, refunds may take 5-10 business days to appear
Important Notes
- Once a refund is approved, your paid features will be immediately disabled
- Deleted Bluesky content cannot be recovered through refunds
- We recommend using the "Export" feature to backup important content before bulk deletion operations
- Refunds do not affect your ability to resubscribe to our services
Refund Exclusions
- Users who violate our Terms of Service
- Malicious use or abuse of the service
- Data loss due to user error
- Service interruptions caused by third-party policy changes (such as Bluesky platform changes)
Partial Refunds
For yearly subscription users experiencing prolonged service interruptions:
- We will provide prorated refunds for unused periods
- Or offer equivalent service extension compensation
Manage Your Subscription
You can manage your subscription, billing information, and payment details through our self-service portal:
Click here to manage your subscription settings, update payment methods, cancel or modify your plan
Contact Us
For any refund-related questions, please contact our support team:
Email: help@bskydelete.com
Average response time: Within 24 hours
Business hours: Monday to Friday 9:00-18:00
Last Updated: September 2025
We reserve the right to modify this refund policy when necessary. Any changes will be posted on our website and existing users will be notified 30 days in advance.